We want to hear from you.
You can make a complaint yourself, through a support person or advocate, or anonymously if you'd prefer.

Got feedback or a complaint?
Call us on 1300 866 013

Email feedback@projectmakelemonade.com.au

We'll acknowledge your complaint within 2 business days and aim to resolve it within 14 business days.

If something serious happened
If you've been hurt, put at risk, or something's gone wrong that concerns your safety, please tell us straight away.

You're welcome to bring an independent advocate into this process at any stage.

Need help finding an advocate? The National Disability Advocacy Program (NDAP) can connect you with free, independent advocacy support.

📞 1800 800 110 (Disability Advocacy Finder)

Still not happy?
You can always contact the NDIS Quality and Safeguards Commission directly:
📞 1800 035 544 · ndiscommission.gov.au